Venom LiPo Bullet broken

[soniccj5]

Tonight I was at the track and my RC-10 quit running. I brought it back to the pits and found that the bullet connector was arcing inside the LiPo case. I decided it was best to stop using it.

The battery is not even 1 year old yet. Do you think it would be covered under warranty, or would it be chalked up to wear an tear? I have already sent an e-mail to Venom and left a voice mail.

Thanks,

ED

[mikea96]

My son had a venom that did that and we sent it to them and they send out a new one right away.

[CAT3K]

This has happened to me before with other brand lipos. I think it was caused be a poor connection which heated the connector and melted the case slightly allowing the connector to move about.

Since it's arcing it's probably fubar, but it's worth contacting the manuafcturer to see if they'll do anything.

[soniccj5]

It would be great if I could get is repaired or replaced . Waiting to hear from Venom.

[soniccj5]

Venom replied and said they would replace it if it was under 1 year. I bought it February 25,2011, I hope they consider that under 1 year..

ED

[soniccj5]

I sent it back to Venom, they said they would replace it under warranty

[mikea96]

Awesome! That is what they did with my sons and they 2nd day aired the new one back also.

[soniccj5]

Received a replacement tonight. It is a bit different, the one I sent had a charge rate of 3c(15a) the one I have now has a charge rate of 1C(5a).

[soniccj5]

Venom replied and said they made changes to their charging recommendations.