I don't know how to categorize this irritation. This literally happened last Friday, and I am not making any of this up.
Time for the company car (Dodge Journey) to get an oil change, so I take it to the local Jiffy Lube. This joint has always been a bit sketchy, and I take my personal cars elsewhere these days, but the JL had all the company car data on file so I take it to them. Pull up late morning expecting it to not be busy, and yea, not a soul there. There are three employees visible, and well yea, none that I would let date a family member. Tell them just an oil change, and I go sit in the crappy waiting room, and 15-20 minutes later, I pay and am out the door.
A couple minutes up the road, I check out the floor mats because I knew they were dirty/sandy and they should be vacuumed now, but no. I pull out the receipt and see that vacuuming floormats is listed as "completed." I then see "exterior windows cleaning" as completed, and look around, and again, nope. I put the receipt down and look up at the windshield and notice no oil change sticker is there. Within a couple of minutes of leaving the JL, they have failed at three simple tasks. I make a mental note of the mileage and make my way the 6 miles home.
Get home and get out of the car, and it stinks of burnt oil. Pop the hood and notice the oil cap is missing, and then notice it is sitting up on the plastic windshield cowling, just where someone would sit it while changing the oil. But it isn't wet around the cap or top of the engine, but it is soaking wet on the entire lower left side of the engine bay, with steering / suspension covered. I then look under the car, that there are multiple oil puddles forming, with the main one being what I would guess is a half court at this point.
I call the JL, and a manager answers, but he is the manager of a different store, just filling in for the day, and hadn't been in the shop for the past hour. He seems pretty nice and tells me he is sending people, including himself, to my house to make this right. 20 minutes later, two dudes show up, and they are 2 of the 3 idiots that caused all this! The manager is not present.
They look over the situation, and then start the car, and it is shooting oil from the filter seating area. So, not only did they not bring a filter with them, they don't have any tools to remove the filter!!! I tell them I have tools, and they ask if I have a 24mm socket, and I go get a socket and rachet for them. They then have to go to another JL to get a filter, which should have taken 20 minutes, but they are back 40 minutes later. They swap the filter, and then break out this jug of oil with a spicket on it, and fill it up. When done, I ask much they think they added, and the head idiot say, "about a quart and a half." Now, I am 49 years old, and have checked many a dipstick in my day, and the one I checked when I got home that day was not 1.5 quarts low. It was a solid ~3 quarts low, but was still showing on the dipstick, so I don't think it was disastrous. I can follow the drip pattern from my house out of the neighborhood, and this is just the last .5 miles of the 6 mile trip! This was more than 1.5 quarts!
The head idiot then makes the comment that he is going to knock of $20 of my bill for the trouble!!
This was a full blown synthetic oil change service in the ballpark of $130, and he wants to knock off $20! I tell him $20 won't cover the staydry I need to put all over the driveway or the cleaning that needs to be done to the engine bay and suspension! His response that he didn't bring any rags, or he would clean that all up for me.
I have logged a complaint with corporate and will update.
I build RCs like people would have done back in the '90s ..................................... if they had 3D printers.
holy moly it’s my old 63 falcon futura poking its ass out in the bottom right. Of all the vehicles I sold that one has increasingly got more painful over time. 
but what matters hasn’t skipped a beat.
