Re: RC10 Classic 40th anniversary
Posted: Wed Apr 17, 2024 1:51 pm
Tower is sketchy, especially if there's any needed tweaks to an order. I did manage to get a CC from them, but there was frustration.
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RC10 Classic 40th anniversary
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Re: RC10 Classic 40th anniversary
Posted: Wed Apr 17, 2024 2:13 pm
Ironically, Horizon used to have phenomenal customer support. We bought a lot, I mean a LOT of their Parkzone, E-Flite, and Hangar 9 planes. Any issues we encountered were addressed immediately with free replacement parts. On a few occasions they wanted pictures, but usually it was enough to say you had an issue and they were on it.
Re: RC10 Classic 40th anniversary
Posted: Wed Apr 17, 2024 2:42 pm
That is quite a bummer since it would be nice to see a blue label Lake Forest motor. I would have also liked 32pitch gears. For a pure display piece the blue label motor would be a nice addition.GreenBar0n wrote: ↑Tue Apr 16, 2024 7:14 pm How are you guys ordering from AMain? Says sold out.
I pre-ordered from AE, and just read the fine print.No motor, no pinion, and no MSC/ESC. Figured a cheap motor and pinion would be included, for $380 + tax.Required to Complete
6-cell NiMH or 2S LiPo for radio-controlled car
Radio control battery charger
1:10 scale radio control electronic speed control
1:10 scale 540-size electric RC car motor
2-channel RC surface transmitter and its batteries
Steering servo
2-channel receiver
Pinion gear
Paint for the body
Recommended: Glue for tires and wheels
Re: RC10 Classic 40th anniversary
Posted: Wed Apr 17, 2024 2:43 pm
Tower used to be awesome as well. Ever since the acquisition it's been just terrible. The new system they use is the core of the issue. I have dealt with their customer service a couple times and they were still awesome but basically fixing system issues all day long1911Colt wrote: ↑Wed Apr 17, 2024 2:13 pm Ironically, Horizon used to have phenomenal customer support. We bought a lot, I mean a LOT of their Parkzone, E-Flite, and Hangar 9 planes. Any issues we encountered were addressed immediately with free replacement parts. On a few occasions they wanted pictures, but usually it was enough to say you had an issue and they were on it.
Re: RC10 Classic 40th anniversary
Posted: Wed Apr 17, 2024 3:12 pm
+1 on Tower. I'm done with them.
Re: RC10 Classic 40th anniversary
Posted: Wed Apr 17, 2024 3:28 pm
It's probably been 10-12 years since I ordered anything from Tower. When I used to fly my gas planes I would order lots from them.
Re: RC10 Classic 40th anniversary
Posted: Wed Apr 17, 2024 3:35 pm
"...but Honey, this is the new gold investment, like the silver I bought a few months back" 
Re: RC10 Classic 40th anniversary
Posted: Wed Apr 17, 2024 4:15 pm
Tower (Horizon) double charged my card when they shipped my backorder recently. They requested a copy of my card statement and it took about 3 weeks for their accounting team to sort it out. Disappointing...
Re: RC10 Classic 40th anniversary
Posted: Wed Apr 17, 2024 6:54 pm
The 2 issues with Tower / Horizon is the lack of actual customer service agents with the Email only customer contact as well and the Oracle Software they use to fulfill their orders. If they would hire all of the remote workers back and switch their software everything would be fine with the world again.
Re: RC10 Classic 40th anniversary
Posted: Thu Apr 18, 2024 7:20 am
This kit is super cool, and surprising, since they stated just a few years ago that it will never happen. Will love to hear the story on how this came to be.
As far as what you get-- this isn't some TT-O-Toy from Tamiya (which I own a few of), this is a re-re-re RC10! We have been asking for this for YEARS. Quit yer bitchin'!
Gotta say the thought crossed my mind when FanRC started producing parts-- "there goes the issue of not having molds". My $$ is on some sort of partnership with Fan & AE
I work/live minutes from the Amain East Coast location. Gotta say those folks are some of the coolest and most dedicated RC folks around.
As far as what you get-- this isn't some TT-O-Toy from Tamiya (which I own a few of), this is a re-re-re RC10! We have been asking for this for YEARS. Quit yer bitchin'!
Gotta say the thought crossed my mind when FanRC started producing parts-- "there goes the issue of not having molds". My $$ is on some sort of partnership with Fan & AE
I work/live minutes from the Amain East Coast location. Gotta say those folks are some of the coolest and most dedicated RC folks around.
Re: RC10 Classic 40th anniversary
Posted: Thu Apr 18, 2024 7:39 am
Where is Amain East?Jeep-Power wrote: ↑Thu Apr 18, 2024 7:20 am This kit is super cool, and surprising, since they stated just a few years ago that it will never happen. Will love to hear the story on how this came to be.
As far as what you get-- this isn't some TT-O-Toy from Tamiya (which I own a few of), this is a re-re-re RC10! We have been asking for this for YEARS. Quit yer bitchin'!
Gotta say the thought crossed my mind when FanRC started producing parts-- "there goes the issue of not having molds". My $$ is on some sort of partnership with Fan & AE
I work/live minutes from the Amain East Coast location. Gotta say those folks are some of the coolest and most dedicated RC folks around.
Re: RC10 Classic 40th anniversary
Posted: Thu Apr 18, 2024 9:22 am
The folks I speak with are usually in NC.
Re: RC10 Classic 40th anniversary
Posted: Thu Apr 18, 2024 12:03 pm
Someone posted about each chassis having a serial number. I can't find anything about it. Isn't it just going to be etched for the 40th Anniversary?
Re: RC10 Classic 40th anniversary
Posted: Thu Apr 18, 2024 12:26 pm
In the picture, the foil sticker says 0040 which looks like a serial number, but hard to know for sure. They might all get that number.
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Re: RC10 Classic 40th anniversary
Posted: Thu Apr 18, 2024 12:27 pm
The older kit motors having the color coded label, and address from the time of manufacture, was a quality touch. Seems like a missed opportunity to not have a matching 40th motor for this, even sold separately.